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Shipping & Returns

RETURN POLICY

At RSi, we are committed 100% to bringing you quality products and a hassle-free shopping experience. If you are not satisfied with your purchase, you may return products to us within 60 days from your date of order, provided that the product(s) is in its original packaging and condition.In the unlikely event your order is damaged in shipping, please contact us at 1-833-727-8784 or email custsupport@shoprsismartcap.com.


EXCEPTION ON RETURNS

Parts damaged due to improper installation or abuse, are not returnable, and we are not responsible for any labor expenses, towing, rental car, or other expenses caused by the use of wrong or defective parts during installation. All return orders can be charged a 10% Restocking Fee based on the condition the product is returned in.

Vehicle Warranty: When ordering parts and accessories for vehicles still under the manufacturer's warranty, it is the vehicle owner’s responsibility to ensure that the warranty will not be adversely affected by the installation of these parts. If in doubt, please contact your local servicing dealership or the vehicle manufacturer before ordering. We cannot accept return requests for parts due to vehicle warranty issues.

Warranty Parts: Please refer to the warranty documentation shipped with the product’s packaging. We reserve the right to charge a restocking fee or refuse any parts that show evidence of being used or installed contrary to manufacturer's instructions, subjected to improper handling, packaging, or shipping by the customer.